Client Services and Billing Departments
Client Service Hours
The Pathology Center's Client Services Department is the day-to-day liaison for laboratory users. Physicians, hospitals and medical providers may call Client Services to:
- Obtain test results.
- Obtain specimen requirements.
- Add-on tests.
- Order laboratory supplies.
- Refer you to the appropriate department personnel.
Billing Department Hours
The Pathology Center is a participating provider for private insurance/health plans, Medicare and Medicaid.
When The Pathology Center bills the patient's insurance, the following information should be included on the requisition:
Patient's full name, date of birth and social security number (if available).
Patient's current address and phone number.
Patient's insurance information (name of company, I.D. #, group #, address of insurance company and policy holder name).
Appropriate ICD-10-CM code.
Advance beneficiary notice signature (if necessary).